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Ithaca Sports: Products & Services

Ithaca Sports sells sports medicine and first aid products. Ithaca Sports has it all for those who play sports, run, jog or exercises. Their best sellers are blister care, mouth guards, hot and cold therapy, first aid and more that include.

  • Pain relief
  • Biofreeze
  • Sombra Gel
  • Athletic tape and supplies
  • Athletic pre wrap
  • Elastic bandages
  • First aid and wound care
  • Braces and supports
  • Show inserts
  • Stretching
  • Fitness and massage
  • Cast products
  • Sport protection
  • Rehabilitation
  • Gift ideas

You can search their website by injury, brand or by sport making it easy for you to find what you need.

Ithaca Sports: Company Background

The President of Ithaca Sports is listed as Dr. Julie Swain. According to the BBB and Upfront Merchant, the business started in 2003. You can contact the company at:

Their mailing address is:

Ithaca Sports
950 Danby Rd
Suite 61
Ithaca, NY 14850

Ithaca Sports: Customer Feedback & Reviews

Ithaca Sports is a member of who gave Ithaca Sports the following ratings.

  • Overall rating of 5 stars out of 5.
  • Recommended this company: 5/5
  • Would buy again: 5/5
  • Product satisfaction: 5/5
  • Delivery time: 5/5

Some comments include:

“Our doctor recommended Biofreeze for both my husband and myself. I use the roll on frequently and I just ordered the cream for my husband. I was happy to find it on your site.”

“I have told several others about the China Gel and how easy it is to order. I have shared some of mine with others so they could see how great it works.”

Ithaca Sports: Business Credibility & Trustworthiness
  • Ithaca Sports is an accredited member of the Upstate New York Better Business Bureau with an A+ rating. There have been no complaints against them in the past three years.
  • Ithaca Sports is a member of the Tompkins County, New York Chamber of Commerce.
  • They are a registered member of D&B Small Business Solutions.
Ithaca Sports: Website Popularity & Google Ranking

Ithaca Sports has the following internet rankings:

  • They have a traffic ranking of #81,365 in the United States and a global traffic ranking of #396,635 with a reputation number (sites linking in) of 170. The website has been online for nine years. Their website appeals more to women than men who browse from work.
  • Their Google PageRank is 4/10.
Ithaca Sports: Social Media Presence

You can follow Ithaca Sports on the following social media websites.

  • Ithaca Sports has a nice Facebook page with pictures and links to interesting articles. If you Like them, you will get special promotions.
  • They do not have a Twitter page.
  • They also do not have a YouTube or a Google Plus page.
Ithaca Sports: Website Security & Safety
  • Ithaca Sports uses the https secure internet connection when you get to the checkout.
  • They use 128 bit encryption by Yahoo e-commerce.
  • They are Norton Secured by VeriSign and have passed the malware scan.
  • The Google Safe Browsing tool shows them as not being listed as a suspicious website.
Ithaca Sports: Pricing & Packages

Ithaca Sports has prices that are comparable with other similar companies and in some cases better pricing.

  • Elasto-Gel Small Knee with Patella Hole Hot / Cold Gel Therapy Wrap currently costs $43.99.
  • Pro-Tec Clutch Wrist Brace currently costs $21.99.
  • Tiger Balm Arthritis Rub 4 oz Pump costs $16.99 or buy 2 for $31.99.
  • Zensah Ankle Compression Sleeve costs $14.99.
  • Ultra 2 Insole by Shock Doctor costs $34.99.
Ithaca Sports: Shipping Rates & Policies

Ithaca Sports offers free shipping on most products via Economy shipping. They make every effort to ship orders within 24 hours. Shipping rates are calculated depending on your location. Their standard shipping times are:

  • Economy: 5-10 business days
  • Expedited: 3-6 business days.
  • 2nd Day Air
  • Next Day

They do ship to APO/FPO addresses. Aerosol cans cannot be shipped via air or to APO/FPO addresses. Ithaca Sports in conjunction with Bongo International can now ship to international customers. 

Ithaca Sports: Payment Methods Accepted

Ithaca Sports accepts the following credit cards as payment:

  • Visa
  • MasterCard
  • American Express
  • Discover Card

Ithaca Sports also accepts PayPal as payment. They make no mention of accepting personal checks or money orders as payment. On the page where you enter in your credit card information is where you can also enter in your promotional or coupon code number. 

Ithaca Sports: Returns, Refunds & Exchange Policy

Ithaca Sports does accept returns and exchanges under the following conditions:

  • All returns and exchanges must be in new condition, be in the original package and contain all instructions.
  • Before you can return any product for a refund or an exchange, you must first get a Return Merchandise Authorization number (RMA#). You can do this by calling 1-800-716-9382 within 7 days of confirmed delivery.
  • There is a restocking fee.
  • There is no restocking fee for exchanges but the buyer is responsible for all shipping and handling costs.
  • Some products are non-returnable

For more information, you can read their Return Policy page.

Ithaca Sports: Product images & screenshots
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